Dear nameless customer service guy:
When I call my credit card company to ask for a different due date for my payment, don’t tell me that it’s not possible to change the date. Especially when the web site says I can change the date by sending a secure message listing the time of month I would like my payment to be due. Don’t act surprised when I use a terse voice to inform you of that fact and then say, “Oh, I guess I can do that for you,” – unless you want to sound like a lazy jerk who just didn’t want to help me.
Another helpful hint. When I inform you that, “No, I don’t have a work number to add to this account,” – don’t say, ‘Why aren’t you working when you sound like such a young woman?” unless you want this 24/7 stay-at-home, homeschooling mom of four to come completely unglued, and inform you that, while this is none of your business, I do work – taking care of my family!
Just thought you might want to remember this for the next customer service call.
Sincerely, blah, blah, blah…
Note to self: don’t call customer service guy when you haven’t eaten in over three hours – and breakfast was only toast – and thought you’d just get this “little thing” taken care of before you eat.